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Why Customer Voices Go Unheard
Passengers feedback often gets lost in phone calls, scattered across emails, or never collected at all, leaving customers unheard.
Meanwhile, services struggle with having a centralised place to capture and analyse feedback.
Making it difficult to identify recurring issues, recognise top-performing staff, or make data-driven improvements.
Centralised Feedback. Smarter Insights
Laurel gives taxi services a centralized system to collect, manage, and act on passenger feedback. With embeddable forms, a real-time dashboard, and visual analytics, you can resolve complaints faster, recognize top-performing staff, and continuously improve service—all in one place.
Solution
Why Choose Us?
Upgrade Your Operations Today
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